Primary Solutions

Primary Solutions offers technology and billing solutions designed to alleviate administrative burdens for service professionals, particularly in the I/DD community. Founded in 1998 and based in Columbus, Ohio, the company supports over 350 customers with a focus on community service.

Their core services include compliant electronic documentation systems for I/DD providers, supportive care coordination tools for case managers, and government-compliant financial systems for civil service agencies. They also provide trusted Medicaid billing services, helping providers manage claims, payments, and authorizations efficiently.

With a team that collectively has over 400 years of industry experience, Primary Solutions emphasizes hiring individuals who understand customer needs and can provide hands-on support. Their commitment to the I/DD community is further demonstrated through their Community Give-Back Program.