Professionally Speaking provides specialized telephone answering services for the medical community in Long Island, New York. Founded and managed by retired registered nurse Rose Nigro, the agency has been serving healthcare professionals since 1987. Their operators are available around the clock, including holidays and during adverse weather conditions, ensuring uninterrupted service.
The agency offers a custom-designed computerized telephone answering system that ensures rapid call processing and message dispatch. They emphasize HIPAA compliance, with a paperless system that encrypts and stores messages for eight years. Professionally Speaking also focuses on emergency preparedness, with systems in place to maintain operations during power failures and other emergencies.
Professionally Speaking's operators are medically literate and undergo ongoing training to maintain high standards of service. The agency works closely with clients to tailor services to their specific needs, ensuring a smooth transition and consistent call management. They also offer a 7-day free trial for potential clients to experience their services firsthand.