Prospeakny

Lake Success, New York, United States

Medically exclusive answering service with HIPAA compliance and 24/7 supervision.

Professionally Speaking provides specialized telephone answering services for the medical community in Long Island, New York. Founded and managed by retired registered nurse Rose Nigro, the agency has been serving healthcare professionals since 1987. Their operators are available around the clock, including holidays and during adverse weather conditions, ensuring uninterrupted service.

The agency offers a custom-designed computerized telephone answering system that ensures rapid call processing and message dispatch. They emphasize HIPAA compliance, with a paperless system that encrypts and stores messages for eight years. Professionally Speaking also focuses on emergency preparedness, with systems in place to maintain operations during power failures and other emergencies.

Professionally Speaking's operators are medically literate and undergo ongoing training to maintain high standards of service. The agency works closely with clients to tailor services to their specific needs, ensuring a smooth transition and consistent call management. They also offer a 7-day free trial for potential clients to experience their services firsthand.

39
YEARS IN BUSINESS
8
SERVICES

Capabilities

Services

What these services involve

Back Office Services
Back Office Services for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
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Dedicated Teams
Dedicated Teams for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Team size
11-50 people
Founded
1987 (39 years)

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