QDegrees

QDegrees focuses on improving customer experiences by offering a range of consulting services and tech products. They specialize in quality assurance audits, mystery shopping, and market research to help businesses optimize their customer interactions and processes. With a presence in multiple countries, QDegrees serves diverse industries including retail, finance, and healthcare.

Their core services include interaction quality audits, process consulting, and customer experience measurement. QDegrees employs both human and machine-based audits to ensure service quality and compliance. They also provide tailored solutions like SurveyCXM and QAViews to gather real-time customer feedback and monitor interaction quality.

Founded in 2013, QDegrees has grown to serve over 100 clients with a team of more than 650 CX experts. They have developed six in-house SaaS products and have received multiple industry awards, demonstrating their commitment to delivering impactful customer experience solutions.