QTAS

QTAS is a family-owned call center and telephone answering service provider based in Quincy, Massachusetts. Established in 1947, the company has grown from a one-man operation to a sophisticated call center serving over 500 clients. QTAS positions itself as a business partner, offering customized solutions to ensure businesses never miss a call, sales lead, or customer emergency.

QTAS provides a range of services including telephone answering, appointment scheduling, call overflow management, order taking, and email support. Their call center agents are available 24/7, 365 days a year, ensuring continuous connectivity for clients across various sectors such as healthcare, real estate, and IT services. The company emphasizes exceptional customer care, treating clients as part of their family.

QTAS has a strong reputation for reliability and adaptability, as evidenced by testimonials from long-term clients. They are affiliated with the Association of Teleservices International and the South Shore Chamber of Commerce, highlighting their commitment to industry standards and community engagement.