Reputation

Software tracks and manages how businesses are found and trusted across local search, review sites, and social platforms, built for organizations with many locations rather than a single storefront. Industries served include healthcare practices trying to help patients find and choose them, automotive dealers converting visibility into sales and service visits, real estate operators working on occupancy, food and beverage brands competing for nearby guests, financial services firms building trust across branches and advisors, and care and living communities earning family confidence.

Rep Score rolls every reputation signal into a single KPI, paired with Reputation IQ, a tool for asking questions and surfacing trends from customer signals using AI-generated answers. Underneath sit purpose-built modules: Listings keeps location data accurate and findable, Reviews focuses on generating more reviews and stronger responses to build local ratings, Surveys captures direct customer feedback, and Social handles publishing, listening, and responding across channels at scale. A GEO Readiness Tool addresses location-based search readiness specifically.

For businesses that want the work handled rather than run in-house, Reputation Services covers setup, diagnosis of what needs fixing, and ongoing execution of the work itself. This managed option sits alongside the self-serve platform, giving multi-location brands and franchise-style operators a choice between running the tools directly or having the work operated for them. A unified score, an AI query layer, and channel-specific modules combine to address reputation across many locations at once.