AGENCY LIST

Retail Assist

Nottingham, England, United Kingdom
Visit retail-assist.com

Managed IT services and retail software solutions for global clients

Retail Assist provides managed IT services and retail-specific software solutions, supporting a diverse range of clients from high street retailers to hospitality vendors and logistics partners. Established in 1999, the company offers a proactive approach to IT challenges, focusing on dynamic prevention and future-focused innovation.

Their core services include help desk support, IT outsourcing, cyber security, and project management, alongside retail ERP software and warehouse management systems. Retail Assist is committed to delivering robust and resilient support, ensuring clients can focus on their customers.

With a global presence and multilingual support, Retail Assist has been instrumental in the growth of brands like Ted Baker and Mint Velvet. Their dedication to building lasting relationships is reflected in their client testimonials and numerous industry awards.

27
YEARS IN BUSINESS
2
SERVICES

Capabilities

Category

IT Services and Support

Services

What these services involve

Help Desk and Support
Help Desk and Support for it services and support buyers. Clear scope, measurable outcomes, and reliable delivery.
Managed IT Services
Managed IT Services for it services and support buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Team size
201-500 people
Founded
1999 (27 years)

About this agency on Agency List

Retail Assist holds an Agency List Score of 73 out of 100.

That score is higher than 52% of the 36,919 agencies Agency List has assessed so far.

The Agency List Score measures how well an agency documents its work in public: named clients, quantified outcomes, and whether those outcomes are attributed to the agency rather than to the client.

It does not measure client satisfaction, price, or availability.

How the Agency List Score is measured

Assessment date

Agency List assessed Retail Assist in September 2026, reading 8 pages published on retail-assist.com.

The score reflects what Retail Assist had published by that date; anything published since has not been read.

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