Retention Science

Retention Science leverages AI-driven email marketing automation to deliver personalized messages at every stage of the customer lifecycle. Founded by Jerry Jao and Andrew Waage, and part of the Constant Contact family, the company serves a diverse clientele ranging from startups to global enterprises. Headquartered in Santa Monica, CA, Retention Science integrates with established ecommerce platforms to optimize individual emails and organize data across all channels.

The platform excels in predictive ecommerce automation, using advanced algorithms to predict customer behavior and lifetime value. This enables businesses to deliver targeted and personalized communications, enhancing customer engagement and retention. By combining SMS and email marketing, Retention Science provides a broad approach to customer interaction, ensuring a seamless experience across multiple touchpoints.

In addition to its robust marketing capabilities, Retention Science offers a customer data platform (CDP) that provides detailed analytics and business results reporting. This empowers businesses to make informed decisions and refine their marketing strategies. With a focus on optimizing customer engagement, Retention Science continues to drive innovation in the field of email and lifecycle marketing, helping businesses achieve their marketing goals efficiently and effectively.