AGENCY LIST

RSVP

London, UK
Visit rsvp.co.uk

Omni-channel call centre with multilingual and 24/7 support

Founded in 1988, RSVP is the UK’s oldest call centre, known for its unique approach of employing professional actors and performers. This strategy enhances customer interactions, providing empathetic and intelligent communication across various channels. RSVP offers omni-channel service and sales support, ensuring clients receive comprehensive coverage.

The agency provides a range of services including outsourced customer service, outbound sales and retention, and back office support. With 24/7 multilingual support, RSVP caters to a diverse client base, which includes prominent names like Audible, Abel & Cole, Virgin Wines, Manchester City, and Mercedes-Benz. Their commitment to excellence is evident in their partnerships and the quality of service delivered.

RSVP operates with flexibility, offering homeworking, hybrid, and in-office nearshore and offshore options. As a Freshworks Partner, they focus on customer lifecycle management, proof of concept testing, and best practices testing, ensuring they meet the evolving needs of their clients while maintaining high standards of service delivery.

38
YEARS IN BUSINESS
2
SERVICES

Capabilities

Category

Staffing and Outsourcing

Services

About this agency on Agency List

RSVP is listed on Agency List as part of our global directory of professional agencies. Profiles are compiled using a combination of agency-submitted information, publicly available data, and Agency List classification systems.

This page reflects the most current information available for RSVP and may evolve as additional data is verified or updated.

Local context

RSVP operates in London, UK serving clients locally and beyond. Agency List organizes firms by geography to help buyers understand the distribution of agencies across regions and markets.

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Data notes

Profile information is derived from agency submissions and public sources. Some attributes may be estimated and are updated over time as additional data becomes available.