SDI Presence

SDI Presence works as an IT modernization and managed services provider, focused on organizations that run public infrastructure and regulated operations. Its customer base spans utilities and government agencies, aviation safety and security bodies, banking, financial services and insurance firms, and manufacturers, with more than 350 utility and government customers and a technical staff of over 475 professionals supporting that work.

Services cover managed IT and help desk support, network and wifi setup, and cloud architecture across AWS, Azure and GCP, paired with security audits and risk assessment. On the data and applications side, the firm builds data warehousing systems, develops ML models, and delivers custom application development. ServiceNow integration and enterprise asset management form a distinct practice area, alongside enterprise data and AI work and technology built specifically for public safety agencies.

Project examples reflect the government and infrastructure focus: SDI Presence has delivered IT managed services for a large Midwest city, implemented ServiceNow for one of the nation's largest port authorities, and worked on transforming city operations through ServiceNow deployment. The firm frames much of this work under a "government helping government" positioning, applying IT consulting specifically to utility organizations and to aviation safety and security operators alongside its broader public-sector and commercial client base.