AGENCY LIST

Securus Contact Systems

Happy Valley, Oregon, United States
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24/7 live answering and chat services for businesses of all sizes

Securus Contact Systems provides 24/7 live answering and chat services to businesses across the United States and Canada. Founded in 2012, the company is based in Happy Valley, Oregon, and has been recognized as one of the fastest-growing companies in the Northwest by the Portland Business Journal. Securus aims to empower businesses with communication systems that enhance customer interactions.

The company offers live receptionist and live chat services, ensuring that businesses never miss a call or chat. Their services are designed to create exceptional connections with customers, using innovative contact center technology and personable live receptionists. Securus also provides a mobile app and web portal for easy management of services.

Securus has a strong organizational culture focused on customer satisfaction and has expanded its operations with a second location in the Mt. Scott community. The company continues to grow, providing job opportunities and expanding its client base, while maintaining a commitment to delivering high-quality customer service.

14
YEARS IN BUSINESS
2
SERVICES

Capabilities

Category

Staffing and Outsourcing

Services

What these services involve

Customer Support BPO
Customer Support BPO for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Virtual Assistants
Virtual Assistants for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.

Local service markets

Agency details

Founded
2012 (14 years)

How Securus Contact Systems scores 43 on Agency List

The Agency List Score rates each listing out of 100 across four equally weighted areas. It measures the strength of the agency's listing and public signals — not the quality of its work.

Presence & Maturity

25 / 25

How complete and how recently maintained this listing is.

  • Has a detailed written overview.
  • Has a tagline summarising what the agency does.
  • 6 of the core profile fields are filled in.
  • Profile details were updated recently.
  • Founding year on record (2012).

Relevance & Capability

9 / 25

How clearly the agency's specialism and services are classified.

  • Assigned to a primary category.
  • No individual services listed.

Credibility & Trust

9 / 25

Contactability and verification signals that show a real business.

  • Listing ownership is not yet verified.
  • A working website is on record.
  • No contact address on record.
  • A phone number is on record.
  • Location is on record.

Authority & Proof

0 / 25

Independent proof of work: reviews, published projects and awards.

  • No published reviews yet.
  • No published project work yet.
  • No awards recorded.

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About this agency on Agency List

Securus Contact Systems is listed on Agency List as part of our global directory of professional agencies. Profiles are compiled using a combination of agency-submitted information, publicly available data, and Agency List classification systems.

This page reflects the most current information available for Securus Contact Systems and may evolve as additional data is verified or updated.

Local context

Securus Contact Systems operates in Happy Valley, Oregon, United States serving clients locally and beyond. Agency List organizes firms by geography to help buyers understand the distribution of agencies across regions and markets.

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Data notes

Profile information is derived from agency submissions and public sources. Some attributes may be estimated and are updated over time as additional data becomes available.