Securus Contact Systems

Happy Valley, Oregon, United States

24/7 live answering and chat services for businesses of all sizes

Securus Contact Systems provides 24/7 live answering and chat services to businesses across the United States and Canada. Founded in 2012, the company is based in Happy Valley, Oregon, and has been recognized as one of the fastest-growing companies in the Northwest by the Portland Business Journal. Securus aims to empower businesses with communication systems that enhance customer interactions.

The company offers live receptionist and live chat services, ensuring that businesses never miss a call or chat. Their services are designed to create exceptional connections with customers, using innovative contact center technology and personable live receptionists. Securus also provides a mobile app and web portal for easy management of services.

Securus has a strong organizational culture focused on customer satisfaction and has expanded its operations with a second location in the Mt. Scott community. The company continues to grow, providing job opportunities and expanding its client base, while maintaining a commitment to delivering high-quality customer service.

14
YEARS IN BUSINESS
2
SERVICES

Capabilities

Services

What these services involve

Customer Support BPO
Customer Support BPO for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Virtual Assistants
Virtual Assistants for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Founded
2012 (14 years)

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