AGENCY LIST

Service Express

Grand Rapids, Michigan, United States
Visit serviceexpress.com

Data center maintenance and managed infrastructure services

Service Express specializes in providing data center maintenance and managed infrastructure services. They offer a range of solutions including server, storage, and network maintenance, as well as managed backup and recovery services. Their expertise extends to infrastructure security, managed public cloud, and application services.

The company delivers value by maximizing hardware investments and optimizing IT environments. They provide tools like the ExpressConnect® platform for streamlined maintenance support and a carbon emissions savings calculator to prioritize sustainability. Service Express also partners with IBM to drive data center optimization and cost savings.

Service Express is recognized for its proactive support and customer satisfaction. They have received positive feedback for their ability to extend the lifespan of legacy hardware and provide seamless service transitions. Their commitment to social responsibility and sustainability is evident through various initiatives and certifications.

33
YEARS IN BUSINESS
1
SERVICE

Capabilities

Category

Custom Software Development

Services

Agency details

Team size
500+ people
Founded
1993 (33 years)

About this agency on Agency List

Service Express holds an Agency List Score of 68 out of 100.

That score is higher than 17% of the 36,920 agencies Agency List has assessed so far.

The Agency List Score measures how well an agency documents its work in public: named clients, quantified outcomes, and whether those outcomes are attributed to the agency rather than to the client.

It does not measure client satisfaction, price, or availability.

How the Agency List Score is measured

Assessment date

Agency List assessed Service Express in September 2026, reading 5 pages published on serviceexpress.com.

The score reflects what Service Express had published by that date; anything published since has not been read.

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