ServiceCentral

ServiceCentral provides a suite of web-based SaaS solutions designed to streamline service and repair management operations. Headquartered in Atlanta, Georgia, the company serves a global clientele, including Fortune 50 OEMs, insurance companies, and local repair shops. Their software solutions are tailored to optimize after-sales service operations, connecting consumers, products, and services worldwide.

Core offerings include ServiceManager, a process management software that integrates automation and workflows with customer and inventory management, and ServiceNetwork, a platform that connects independent service providers with authorizers to deliver product services. RepairQ is another key product, offering end-to-end management software for repair shops to streamline operations and enhance customer service.

ServiceCentral's solutions are trusted by 3PLs, depots, and manufacturers to manage services for products both in and out of warranty. The company supports over 35,000 services across more than 30 countries, demonstrating its extensive reach and capability in the service management industry.