Smart IT

North East and West Yorkshire, United Kingdom

Reliable IT support and cloud solutions for SMEs

Smart IT provides reliable IT support and infrastructure solutions tailored to the needs of small and medium-sized enterprises. With a team of over 60 IT experts, they offer a balance of expertise and personalized service, ensuring businesses run smoothly with services like managed IT, cloud solutions, and cybersecurity.

Their core services include IT support, cloud infrastructure, backup and disaster recovery, and cybersecurity measures such as multi-factor authentication and email security. Smart IT also offers telephony systems and business broadband solutions, helping clients maintain operational resilience and connectivity.

Smart IT has been a trusted provider since 2008, with offices in Gateshead and Leeds. They are recognized as the North East’s Best IT Support Company and are ranked among the Top 50 Managed Service Providers in the UK, serving diverse sectors including healthcare, education, and professional services.

18
YEARS IN BUSINESS
3
SERVICES

Capabilities

Services

What these services involve

Backup and Disaster Recovery
Backup and Disaster Recovery for it services and support buyers. Clear scope, measurable outcomes, and reliable delivery.
Managed IT Services
Managed IT Services for it services and support buyers. Clear scope, measurable outcomes, and reliable delivery.
Microsoft 365 Administration
Microsoft 365 Administration for it services and support buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Team size
51-200 people
Founded
2008 (18 years)

About this agency on Agency List

Smart IT holds an Agency List Score of 73 out of 100.

That score is higher than 47% of the 36,919 agencies Agency List has assessed so far.

The Agency List Score measures how well an agency documents its work in public: named clients, quantified outcomes, and whether those outcomes are attributed to the agency rather than to the client.

It does not measure client satisfaction, price, or availability.

How the Agency List Score is measured

Assessment date

Agency List assessed Smart IT in September 2026, reading 7 pages published on smartitgroup.co.uk.

The score reflects what Smart IT had published by that date; anything published since has not been read.

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