AGENCY LIST

SmartStory Technologies

Meridian, Idaho, United States
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Enhancing patient engagement with digital healthcare solutions

SmartStory Technologies empowers specialty pharmacies, health plans, and healthcare entities with digital tools to deliver personalized content, enhancing engagement and improving outcomes. Their platform supports medication adherence, patient education, and care management, making it easier for patients to manage their health from home.

The company offers a suite of services including preventative care, medication adherence, and patient assessments. Their digital engagement platform is HITRUST r2 certified, ensuring secure and efficient communication. SmartStory's solutions help improve Star and HEDIS ratings, optimize clinical call centers, and reduce costs.

SmartStory's approach involves customizing solutions to fit unique business needs, collaborating with clients to design effective engagements, and delivering solutions quickly using their integrated technology platform. Their focus on patient journey mapping and secure messaging enhances healthcare outcomes and patient satisfaction.

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SERVICES

Capabilities

Category

Staffing and Outsourcing

Services

What these services involve

Back Office Services
Back Office Services for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Customer Support BPO
Customer Support BPO for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Data Entry and Annotation
Data Entry and Annotation for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Dedicated Teams
Dedicated Teams for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.

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