AGENCY LIST

SMBHD

Chicago, Illinois, United States
Visit smbhd.com

Salesforce implementation, custom development, and support across CPQ, Communities, and Pardot

SMBHD is a boutique Salesforce consulting firm based in Chicago, working with organizations that run Salesforce alongside CPQ, Communities, and Pardot. Support and development teams focus on solving business problems using what Salesforce already offers, rather than defaulting to new build-outs for every request.

Services span Sales Cloud, Service Cloud, and Marketing Cloud work, plus custom development and ongoing Salesforce support for clients who need their systems to keep pace with changing processes. The firm describes its approach as consultative and business-first, meaning technical work is framed around the operational challenge a client is trying to solve rather than treated as a standalone technical exercise.

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SERVICES

Capabilities

Category

CRM and RevOps

Services

What these services involve

Marketing Automation
Automated customer journeys across email, CRM, and marketing tools.

Agency details

Team size
11-50 people

About this agency on Agency List

SMBHD holds an Agency List Score of 73 out of 100.

That score is higher than 54% of the 36,920 agencies Agency List has assessed so far.

The Agency List Score measures how well an agency documents its work in public: named clients, quantified outcomes, and whether those outcomes are attributed to the agency rather than to the client.

It does not measure client satisfaction, price, or availability.

How the Agency List Score is measured

Assessment date

Agency List assessed SMBHD in September 2026, reading 5 pages published on smbhd.com.

The score reflects what SMBHD had published by that date; anything published since has not been read.

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