Softel

SOFTEL Communications builds AI-powered software and services that modernize contact centers, unify communications, and support secure, scalable digital transformation. Products include SOFTELActive (a unified desktop), Phone System Admin 2.0 for telephony management, and SafeCall E911 for emergency interfacing, alongside Managed CCaaS, Managed Digital Migration, and custom development. Clients span telecommunications, healthcare, finance, automotive, retail, state/local governments, and enterprise organizations.

With 30 years of experience, the company operates from four offices across three continents and delivers services in more than 13 languages. Work is carried out under a range of compliance frameworks, including SOC 2, GDPR, PCI, ISO 27001, ISO 42001, ISO 27018, HIPAA, Privacy Shield, and CCPA.