AGENCY LIST

Sound Tele

Spokane, Washington, United States
Visit sound-tele.com

24/7 telephone answering and call center services for businesses

Sound Telecom provides nationwide 24-hour telephone answering services and inbound call center solutions from its headquarters in Spokane, WA. Established in 1986, the company is dedicated to offering USA-based agents to handle calls professionally and accurately, ensuring businesses can maintain communication with their customers around the clock.

The company offers a range of services including live answering, virtual receptionist services, and employee hotline solutions. Sound Telecom caters to various industries such as healthcare, legal, and real estate, providing customized solutions to meet specific business needs. Their services are designed to enhance customer experience, improve productivity, and streamline communication processes.

With over 30 years of experience, Sound Telecom is recognized for its commitment to quality and customer satisfaction. The company has been awarded the Inc. 5000 award three times, highlighting its growth and dedication to providing reliable call handling services.

40
YEARS IN BUSINESS
1
SERVICES

Capabilities

Category

Staffing and Outsourcing

Services

What these services involve

Customer Support BPO
Customer Support BPO for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Team size
201-500 people
Founded
1986 (40 years)

About this agency on Agency List

Sound Tele holds an Agency List Score of 68 out of 100.

That score is higher than 18% of the 36,919 agencies Agency List has assessed so far.

The Agency List Score measures how well an agency documents its work in public: named clients, quantified outcomes, and whether those outcomes are attributed to the agency rather than to the client.

It does not measure client satisfaction, price, or availability.

How the Agency List Score is measured

Assessment date

Agency List assessed Sound Tele in September 2026, reading 6 pages published on sound-tele.com.

The score reflects what Sound Tele had published by that date; anything published since has not been read.

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