AGENCY LIST

Sps Dgtl

San Antonio, Texas, United States
Visit spsdgtl.com

Enhancing customer experience with AI chatbots and 24/7 support

SPS DGTL, a division of Y&L Consulting, specializes in digital customer experience services and software. The agency offers comprehensive 24x7x365 community management, moderation, and customer care solutions. By leveraging process automation, chatbots, and advanced customer insights, SPS DGTL aims to enhance customer satisfaction and streamline operations.

The ENGAGE platform is a key component of their service offering, consolidating conversations across various digital channels. This platform supports a multilingual team that works around the clock, ensuring efficient management of customer interactions. Digital agents are equipped to resolve issues faster than traditional voice agents, providing a seamless customer service experience.

SPS DGTL is committed to increasing customer loyalty and reducing costs for businesses. Their digital customer service solutions are designed to generate more leads and foster stronger customer relationships. Additionally, through DGTL Local, they offer tailored solutions for small businesses, enabling access to their digital engagement platform and creative capabilities at a competitive rate.

11
YEARS IN BUSINESS
1
SERVICE

Capabilities

Category

Digital Marketing

Services

What these services involve

Social Media Management (SMM)
Ongoing social content planning, publishing, and community management.

Agency details

Team size
201-500 people
Founded
2015 (11 years)

About this agency on Agency List

Sps Dgtl holds an Agency List Score of 73 out of 100.

That score is higher than 35% of the 36,920 agencies Agency List has assessed so far.

The Agency List Score measures how well an agency documents its work in public: named clients, quantified outcomes, and whether those outcomes are attributed to the agency rather than to the client.

It does not measure client satisfaction, price, or availability.

How the Agency List Score is measured

Assessment date

Agency List assessed Sps Dgtl in September 2026, reading 2 pages published on spsdgtl.com.

The score reflects what Sps Dgtl had published by that date; anything published since has not been read.

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