AGENCY LIST

Sps Dgtl

San Antonio, Texas, United States
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Enhancing customer experience with AI chatbots and 24/7 support

SPS DGTL, a division of Y&L Consulting, specializes in digital customer experience services and software. The agency offers comprehensive 24x7x365 community management, moderation, and customer care solutions. By leveraging process automation, chatbots, and advanced customer insights, SPS DGTL aims to enhance customer satisfaction and streamline operations.

The ENGAGE platform is a key component of their service offering, consolidating conversations across various digital channels. This platform supports a multilingual team that works around the clock, ensuring efficient management of customer interactions. Digital agents are equipped to resolve issues faster than traditional voice agents, providing a seamless customer service experience.

SPS DGTL is committed to increasing customer loyalty and reducing costs for businesses. Their digital customer service solutions are designed to generate more leads and foster stronger customer relationships. Additionally, through DGTL Local, they offer tailored solutions for small businesses, enabling access to their digital engagement platform and creative capabilities at a competitive rate.

11
YEARS IN BUSINESS
1
SERVICES

Capabilities

Category

Digital Marketing

Services

What these services involve

Social Media Management (SMM)
Ongoing social content planning, publishing, and community management.

Agency details

Team size
201-500 people
Founded
2015 (11 years)

How Sps Dgtl scores 53 on Agency List

The Agency List Score rates each listing out of 100 across four equally weighted areas. It measures the strength of the agency's listing and public signals — not the quality of its work.

Presence & Maturity

25 / 25

How complete and how recently maintained this listing is.

  • Has a detailed written overview.
  • Has a tagline summarising what the agency does.
  • 7 of the core profile fields are filled in.
  • Profile details were updated recently.
  • Founding year on record (2015).

Relevance & Capability

15 / 25

How clearly the agency's specialism and services are classified.

  • Assigned to a primary category.
  • 1 service is listed.

Credibility & Trust

13 / 25

Contactability and verification signals that show a real business.

  • Listing ownership is not yet verified.
  • A working website is on record.
  • A contact address on the agency's own domain is on record.
  • A phone number is on record.
  • Location is on record.

Authority & Proof

0 / 25

Independent proof of work: reviews, published projects and awards.

  • No published reviews yet.
  • No published project work yet.
  • No awards recorded.

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About this agency on Agency List

Sps Dgtl is listed on Agency List as part of our global directory of professional agencies. Profiles are compiled using a combination of agency-submitted information, publicly available data, and Agency List classification systems.

This page reflects the most current information available for Sps Dgtl and may evolve as additional data is verified or updated.

Local context

Sps Dgtl operates in San Antonio, Texas, United States serving clients locally and beyond. Agency List organizes firms by geography to help buyers understand the distribution of agencies across regions and markets.

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Data notes

Profile information is derived from agency submissions and public sources. Some attributes may be estimated and are updated over time as additional data becomes available.