SupportNinja

Austin, TX, United States

AI-powered outsourcing for customer experience and data processing

SupportNinja reimagines outsourcing by integrating AI-powered workflows with full-lifecycle customer experience solutions. Founded in 2015, the company helps fast-growing, customer-focused businesses scale by freeing up resources and extending capacity. Their approach combines AI tools with human oversight to streamline workflows and enhance efficiency.

Core services include customer support, technical support, content moderation, and data processing. SupportNinja also offers AI data enablement services, ensuring AI systems remain accurate and aligned. Their solutions are designed to deliver value across the customer journey, from onboarding to renewals, while maintaining privacy and security standards.

SupportNinja is recognized for its privacy-first design and compliance with industry standards such as SOC 2 Type 2 and GDPR. The company has been featured on the Inc. 5000 list multiple times, highlighting its growth and impact in the outsourcing industry.

11
YEARS IN BUSINESS
1
SERVICES

Capabilities

About this agency on Agency List

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Local context

SupportNinja operates in Austin, TX, United States serving clients locally and beyond. Agency List organizes firms by geography to help buyers understand the distribution of agencies across regions and markets.

Data notes

Profile information is derived from agency submissions and public sources. Some attributes may be estimated and are updated over time as additional data becomes available.