SureCall Contact Centers

Calgary, Alberta, Canada

Omnichannel contact center solutions with 24/7 support

SureCall Contact Centers specializes in delivering omnichannel communication solutions tailored to businesses' needs. With over 40 years of experience, they provide scalable and secure contact center services that enhance customer engagement and operational efficiency. Their offerings include inbound contact center support, rebate processing, and business process outsourcing.

SureCall's services are designed to ensure seamless communication across all channels, helping businesses capture leads, support customers, and drive growth without the need for an internal call center. They offer AI-assisted coverage and personalized support strategies, allowing clients to save significantly compared to staffing their own teams.

The company is recognized for its commitment to service excellence and corporate responsibility, participating in initiatives like the UN Global Compact and supporting educational programs for under-served communities. SureCall's clients benefit from their professional and attentive service, which is well-regarded in the industry.

43
YEARS IN BUSINESS
8
SERVICES

Agency details

Team size
201-500 people
Founded
1983 (43 years)

About this agency on Agency List

SureCall Contact Centers holds an Agency List Score of 66 out of 100.

That score is higher than 14% of the 36,920 agencies Agency List has assessed so far.

The Agency List Score measures how well an agency documents its work in public: named clients, quantified outcomes, and whether those outcomes are attributed to the agency rather than to the client.

It does not measure client satisfaction, price, or availability.

How the Agency List Score is measured

Assessment date

Agency List assessed SureCall Contact Centers in September 2026, reading 6 pages published on surecallcc.com.

The score reflects what SureCall Contact Centers had published by that date; anything published since has not been read.

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