AGENCY LIST

Surety IT

Greenslopes, QLD, Australia
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Managed IT support with a 60-minute response guarantee and Essential 8 alignment

Founded in Brisbane in 2001 and led by Jason McKenzie, Surety IT serves as the official IT support team of Queensland Rugby League. The agency also works with businesses running ERP systems, CAD workstations, and shop-floor networks, keeping project data accessible, synced, and backed up across sites.

Managed IT support comes backed by a 60-minute response guarantee, with unlimited remote and onsite support available for a flat monthly fee. Services extend to secure migration and management of Microsoft 365 and Azure environments, advanced threat protection aligned with the Essential 8 framework, and backup systems built to hold up when they're actually needed. Network and systems optimisation work aims to remove lag for day-to-day operations.

Surety IT applies the same enterprise-grade security standards used for Queensland Rugby League across its client base, and has been recognised as a CRN Impact Award Winner. The agency operates from Greenslopes, Brisbane, positioning itself as a strategic IT and technology partner rather than a break-fix vendor.

25
YEARS IN BUSINESS
3
SERVICES

Capabilities

Category

IT Services and Support

Services

What these services involve

Backup and Disaster Recovery
Backup and Disaster Recovery for it services and support buyers. Clear scope, measurable outcomes, and reliable delivery.
Managed IT Services
Managed IT Services for it services and support buyers. Clear scope, measurable outcomes, and reliable delivery.
Microsoft 365 Administration
Microsoft 365 Administration for it services and support buyers. Clear scope, measurable outcomes, and reliable delivery.

Local service markets

Agency details

Team size
11-50 people
Founded
2001 (25 years)

How Surety IT scores 43 on Agency List

The Agency List Score rates each listing out of 100 across four equally weighted areas. It measures the strength of the agency's listing and public signals — not the quality of its work.

Presence & Maturity

25 / 25

How complete and how recently maintained this listing is.

  • Has a detailed written overview.
  • Has a tagline summarising what the agency does.
  • 6 of the core profile fields are filled in.
  • Profile details were updated recently.
  • Founding year on record (2001).

Relevance & Capability

9 / 25

How clearly the agency's specialism and services are classified.

  • Assigned to a primary category.
  • No individual services listed.

Credibility & Trust

9 / 25

Contactability and verification signals that show a real business.

  • Listing ownership is not yet verified.
  • A working website is on record.
  • No contact address on record.
  • A phone number is on record.
  • Location is on record.

Authority & Proof

0 / 25

Independent proof of work: reviews, published projects and awards.

  • No published reviews yet.
  • No published project work yet.
  • No awards recorded.

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About this agency on Agency List

Surety IT is listed on Agency List as part of our global directory of professional agencies. Profiles are compiled using a combination of agency-submitted information, publicly available data, and Agency List classification systems.

This page reflects the most current information available for Surety IT and may evolve as additional data is verified or updated.

Local context

Surety IT operates in Greenslopes, QLD, Australia serving clients locally and beyond. Agency List organizes firms by geography to help buyers understand the distribution of agencies across regions and markets.

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Data notes

Profile information is derived from agency submissions and public sources. Some attributes may be estimated and are updated over time as additional data becomes available.