Founded in 1987, Sutherland operates as an AI-driven business transformation company serving organizations across banking and financial services, healthcare, insurance, manufacturing, retail, travel, communications, media, high tech, mortgage services, and energy and utilities. Its work reaches customers across 140+ countries, reflecting a footprint built for large, mission-critical operations rather than smaller-scale engagements.
The agency's capability set spans AI and technology, cloud and infrastructure, data and analytics, digital engineering, enterprise applications, and consulting and transformation. Service lines include application development, systems integration, data engineering pipelines, DevSecOps enablement, performance engineering, product discovery and MVP work, workflow automation, and maintenance and support. Central to this is a proprietary Agentic Software Engineering (ASE) platform, which Sutherland positions as grounding its AI work in real operational processes, aiming for end-to-end ownership of the systems it builds and runs.
Sutherland's scale is backed by a global team of more than 40,000 domain and technology experts operating out of 70+ offices. The company holds 363 unique inventions rolled up under several patent grants, reflecting sustained investment in proprietary technology. Sutherland has also been recognized as a Great Place to Work in markets including Bulgaria, Canada, China, Egypt, India, Japan, Jamaica, Kosovo, Malaysia, the Philippines, Saudi Arabia, the UAE, the UK, and the USA.