AGENCY LIST

Tafaseel Group Holding

Dubai, Dubai, United Arab Emirates
Visit tafaseel.ae

Redefining outsourcing with AI and skilled professionals

Tafaseel Group Holding is the UAE’s largest home-grown BPO company, known for redefining outsourcing through a combination of skilled people, strategic vision, and cutting-edge technology. With a team of over 2,000 professionals from 30 nationalities, they offer services in 13 languages, serving Fortune 500 companies, government entities, startups, and SMEs across 12 diverse industries.

Their core services include contact center outsourcing, human resources outsourcing, digital transformation, IT outsourcing, and finance operations outsourcing. Tafaseel leverages advanced technology and a skilled workforce to deliver operational efficiency and superior customer experiences, ensuring clients can focus on their core activities while benefiting from cost-effective solutions.

Operating across the UAE, KSA, Egypt, Bahrain, USA, and Uzbekistan, Tafaseel continues to expand its global footprint. Their commitment to innovation and excellence is reflected in their use of data-driven insights and cutting-edge technologies to enhance customer satisfaction and drive sustainable growth.

1
SERVICE

Capabilities

Category

Staffing and Outsourcing

Services

Agency details

Team size
500+ people
Offices
Dubai, United Arab Emirates · Al Ain City, United Arab Emirates · Riyadh, Saudi Arabia · Ajman, United Arab Emirates · Manama, Bahrain · Doha, Qatar · Cairo, Egypt

About this agency on Agency List

Tafaseel Group Holding holds an Agency List Score of 78 out of 100.

That score is higher than 68% of the 36,920 agencies Agency List has assessed so far.

The Agency List Score measures how well an agency documents its work in public: named clients, quantified outcomes, and whether those outcomes are attributed to the agency rather than to the client.

It does not measure client satisfaction, price, or availability.

How the Agency List Score is measured

Assessment date

Agency List assessed Tafaseel Group Holding in September 2026, reading 9 pages published on tafaseel.ae.

The score reflects what Tafaseel Group Holding had published by that date; anything published since has not been read.

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