TechCollective

Cambridge, Massachusetts, United States

Worker-owned IT support for businesses and nonprofits

TechCollective is a worker-owned cooperative providing IT support and tech services to businesses and nonprofits. With locations in Boston, San Francisco, and New Orleans, the cooperative is dedicated to offering enterprise-class tech support through a team of technicians who are also business owners. Founded in 2006, TechCollective emphasizes a holistic approach to IT, ensuring that client needs are met with reliable and long-term solutions.

The core services offered by TechCollective include network infrastructure, remote support, cloud services, and data storage and backup. They cater to a variety of operating systems such as Windows, MacOS, and Linux, and provide support for platforms like Office 365 and Google Workspace. Their approach includes proactive network security, endpoint protection, and centralized update management to safeguard client data and systems.

TechCollective's commitment to quality is reflected in their flexible service plans and a one-hour response time guarantee for SLA customers. The cooperative's unique structure allows for democratic decision-making and equitable profit sharing among its members, contributing to sustainable business practices and long-term job stability.

20
YEARS IN BUSINESS
8
SERVICES

Capabilities

Services

What these services involve

Backup and Disaster Recovery
Backup and Disaster Recovery for it services and support buyers. Clear scope, measurable outcomes, and reliable delivery.
Endpoint and Device Management
Endpoint and Device Management for it services and support buyers. Clear scope, measurable outcomes, and reliable delivery.
Help Desk and Support
Help Desk and Support for it services and support buyers. Clear scope, measurable outcomes, and reliable delivery.
IT Strategy and Roadmaps
IT Strategy and Roadmaps for it services and support buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Team size
11-50 people
Founded
2006 (20 years)

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