TeleDirect

Fair Oaks, California, United States

24/7 U.S.-based call center with inbound and outbound services

TeleDirect operates as a 24/7 U. -based contact center, offering both inbound and outbound call center solutions. They provide custom solutions for businesses of every size, with a simple pay-as-you-go pricing model. Their services are designed to be flexible, adapting to the needs of various industries including healthcare, insurance, and financial services.

The core services offered by TeleDirect include lead qualification, order processing, customer retention programs, and appointment setting. They also provide reservation services and lead response management, ensuring businesses can maintain efficient communication with their clients. TeleDirect's agents are bilingual, speaking both English and Spanish, and the company is compliant with HIPAA, PCI DSS, and ISO standards.

Clients choose TeleDirect for their dedicated account management and high system uptime of 99. They have been recognized by Forbes, Newsweek, and other publications as a top performer in the industry. TeleDirect's approach allows businesses to focus on growth while they handle the complexities of customer interactions.

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TeleDirect is listed on Agency List as part of our global directory of professional agencies. Profiles are compiled using a combination of agency-submitted information, publicly available data, and Agency List classification systems.

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Local context

TeleDirect operates in Fair Oaks, California, United States serving clients locally and beyond. Agency List organizes firms by geography to help buyers understand the distribution of agencies across regions and markets.

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Data notes

Profile information is derived from agency submissions and public sources. Some attributes may be estimated and are updated over time as additional data becomes available.