AGENCY LIST

The 20 MSP

Dallas, Texas, United States
Visit the20msp.com

Managed IT services with 24/7 support and predictable costs

The 20 MSP provides managed IT services with a focus on reducing IT friction for businesses. They offer 24/7/365 live support and continual maintenance to ensure technology becomes an asset rather than a burden. Their services are designed to align with the success of their clients' businesses, offering simple, transparent, and predictable pricing.

Core services include managed IT department solutions, Microsoft 365 administration, co-managed IT, compliance, and cybersecurity. The 20 MSP serves a wide range of industries, including legal, healthcare, financial services, and manufacturing, ensuring that technology supports business growth and operational efficiency.

Clients appreciate The 20 MSP's proactive approach and reliable support, which have helped many businesses improve their IT infrastructure and reduce downtime. Testimonials highlight their ability to provide tailored IT solutions and maintain strong communication, making them a trusted partner for companies across various sectors.

3
SERVICES

Capabilities

Category

IT Services and Support

Services

What these services involve

Help Desk and Support
Help Desk and Support for it services and support buyers. Clear scope, measurable outcomes, and reliable delivery.
Managed IT Services
Managed IT Services for it services and support buyers. Clear scope, measurable outcomes, and reliable delivery.
Microsoft 365 Administration
Microsoft 365 Administration for it services and support buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Team size
201-500 people

About this agency on Agency List

The 20 MSP holds an Agency List Score of 74 out of 100.

That score is higher than 62% of the 36,919 agencies Agency List has assessed so far.

The Agency List Score measures how well an agency documents its work in public: named clients, quantified outcomes, and whether those outcomes are attributed to the agency rather than to the client.

It does not measure client satisfaction, price, or availability.

How the Agency List Score is measured

Assessment date

Agency List assessed The 20 MSP in September 2026, reading 4 pages published on the20msp.com.

The score reflects what The 20 MSP had published by that date; anything published since has not been read.

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