The Garam Group

Syracuse, New York, United States

Managed IT services and cybersecurity for Central New York businesses

The Garam Group provides managed IT services to businesses in Syracuse and Central New York, focusing on reliability and proactive support. They offer a range of services including managed IT, cloud solutions, and network security, ensuring businesses operate smoothly and securely.

Their core services include 24/7 network monitoring, cybersecurity assessments, and VoIP phone systems, tailored to meet the unique needs of each client. The Garam Group emphasizes clear communication and fast response times, with clients typically connecting with a technician in under five minutes.

Clients benefit from their expertise in Microsoft 365, Azure consulting, and business continuity planning. The Garam Group's commitment to satisfaction is evident in their guarantee of free service if clients are ever dissatisfied, making them a trusted partner for IT solutions in the region.

26
YEARS IN BUSINESS
5
SERVICES

Capabilities

Services

What these services involve

Backup and Disaster Recovery
Backup and Disaster Recovery for it services and support buyers. Clear scope, measurable outcomes, and reliable delivery.
Help Desk and Support
Help Desk and Support for it services and support buyers. Clear scope, measurable outcomes, and reliable delivery.
Managed IT Services
Managed IT Services for it services and support buyers. Clear scope, measurable outcomes, and reliable delivery.
Microsoft 365 Administration
Microsoft 365 Administration for it services and support buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Team size
11-50 people
Founded
2000 (26 years)

About this agency on Agency List

The Garam Group holds an Agency List Score of 73 out of 100.

That score is higher than 51% of the 36,919 agencies Agency List has assessed so far.

The Agency List Score measures how well an agency documents its work in public: named clients, quantified outcomes, and whether those outcomes are attributed to the agency rather than to the client.

It does not measure client satisfaction, price, or availability.

How the Agency List Score is measured

Assessment date

Agency List assessed The Garam Group in September 2026, reading 3 pages published on garamgroup.com.

The score reflects what The Garam Group had published by that date; anything published since has not been read.

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