The Heller Group, founded in 2005, is a US-based call center specializing in sales and customer service outsourcing. They focus on increasing sales for their clients by providing scalable and personalized contact center solutions. Their approach includes advanced technology and flexible pricing options to meet complex client requirements.
The agency offers a range of services including telesales, customer care, lead generation, and technical support across various industries such as telecommunications, healthcare, and e-commerce. They emphasize a partnership model, starting with a small team and scaling up as client expectations are met.
The Heller Group has been recognized for its performance, being included in The Inc. 5000 list of fastest-growing companies and receiving awards from a leading Fortune 50 communications client. Their success stories include significant sales increases and cost reductions for clients in sectors like fuel management and healthcare.