The Work Department

Detroit, Michigan, United States

Engagement, design, and strategy for inclusive collaboration

The Work Department is an engagement, design, and strategy studio based in Detroit. Since its founding in 2010, the studio has focused on designing for connection, inclusion, and lasting change. They partner with a diverse range of clients, including nonprofits, philanthropic organizations, government entities, academic institutions, and corporations.

Their core services include stakeholder engagement, participatory design, and strategic planning. The Work Department emphasizes collaboration and community involvement, creating tools, visuals, and systems that help communities tell their stories and act together. They offer services such as asset mapping, engagement strategy, branding, visual identity, and program design.

The studio has worked on numerous projects, including branding and communications for the Allied Media Conference and developing a youth-centric neighborhood framework for Cody Rouge & Warrendale. Their approach is rooted in empathy and understanding, drawing on the diverse backgrounds of their team members to better serve communities.

16
YEARS IN BUSINESS
8
SERVICES

Capabilities

Services

What these services involve

Back Office Services
Back Office Services for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Customer Support BPO
Customer Support BPO for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Data Entry and Annotation
Data Entry and Annotation for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Dedicated Teams
Dedicated Teams for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Team size
11-50 people
Founded
2010 (16 years)

About this agency on Agency List

The Work Department holds an Agency List Score of 73 out of 100.

That score is higher than 35% of the 36,919 agencies Agency List has assessed so far.

The Agency List Score measures how well an agency documents its work in public: named clients, quantified outcomes, and whether those outcomes are attributed to the agency rather than to the client.

It does not measure client satisfaction, price, or availability.

How the Agency List Score is measured

Assessment date

Agency List assessed The Work Department in September 2026, reading 4 pages published on theworkdept.com.

The score reflects what The Work Department had published by that date; anything published since has not been read.

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