AGENCY LIST

Total Recall Solutions

Horseheads, New York, United States
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24/7 answering service for businesses and medical professionals

Total Recall Solutions has been providing live, local telephone answering services since 1991. Based in Horseheads, NY, they serve businesses and medical professionals across Western New York and surrounding areas. Their team is dedicated to accuracy and genuine care for every caller, ensuring that every call is handled with professionalism and empathy.

Their core services include live operator support, call screening, virtual receptionist services, emergency alert monitoring, and service call dispatch. They also offer specialized and secure message delivery options, including HIPAA-compliant on-call messaging and secure portal office message retrieval. Total Recall Solutions tailors their services to fit the unique needs of industries such as healthcare, legal services, and property management.

With a focus on becoming an extension of their clients' teams, Total Recall Solutions ensures that callers feel heard, respected, and valued. Their commitment to providing high-quality service around the clock helps businesses maintain a professional presence and improve customer satisfaction.

35
YEARS IN BUSINESS
3
SERVICES

Capabilities

Category

Staffing and Outsourcing

Services

What these services involve

Back Office Services
Back Office Services for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Customer Support BPO
Customer Support BPO for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Virtual Assistants
Virtual Assistants for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.

Local service markets

Agency details

Founded
1991 (35 years)

How Total Recall Solutions scores 43 on Agency List

The Agency List Score rates each listing out of 100 across four equally weighted areas. It measures the strength of the agency's listing and public signals — not the quality of its work.

Presence & Maturity

25 / 25

How complete and how recently maintained this listing is.

  • Has a detailed written overview.
  • Has a tagline summarising what the agency does.
  • 6 of the core profile fields are filled in.
  • Profile details were updated recently.
  • Founding year on record (1991).

Relevance & Capability

9 / 25

How clearly the agency's specialism and services are classified.

  • Assigned to a primary category.
  • No individual services listed.

Credibility & Trust

9 / 25

Contactability and verification signals that show a real business.

  • Listing ownership is not yet verified.
  • A working website is on record.
  • No contact address on record.
  • A phone number is on record.
  • Location is on record.

Authority & Proof

0 / 25

Independent proof of work: reviews, published projects and awards.

  • No published reviews yet.
  • No published project work yet.
  • No awards recorded.

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About this agency on Agency List

Total Recall Solutions is listed on Agency List as part of our global directory of professional agencies. Profiles are compiled using a combination of agency-submitted information, publicly available data, and Agency List classification systems.

This page reflects the most current information available for Total Recall Solutions and may evolve as additional data is verified or updated.

Local context

Total Recall Solutions operates in Horseheads, New York, United States serving clients locally and beyond. Agency List organizes firms by geography to help buyers understand the distribution of agencies across regions and markets.

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Country

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Data notes

Profile information is derived from agency submissions and public sources. Some attributes may be estimated and are updated over time as additional data becomes available.