TouchLogic

Canada

Automated customer contact solutions across multiple industries

TouchLogic specializes in providing automated customer contact solutions, focusing on voice, SMS, and email services that are multilingual capable. Operating out of two data centers in the Greater Toronto Area, the company has been in business since 1994 and is proudly Canadian.

Their core services include IVR payment processing, outbound SMS, email, and voice broadcast software platforms. These solutions are designed to help businesses manage customer communications efficiently, offering features like queue callback and estimated wait times to enhance customer experience.

TouchLogic serves a wide range of industries, including retail, healthcare, education, utilities, and telecommunications. With over 25 years of experience, they maintain long-standing relationships with major power, hydro, financial, and telecommunications companies in Canada.

32
YEARS IN BUSINESS
8
SERVICES

Capabilities

Services

What these services involve

Backup and Disaster Recovery
Backup and Disaster Recovery for it services and support buyers. Clear scope, measurable outcomes, and reliable delivery.
Endpoint and Device Management
Endpoint and Device Management for it services and support buyers. Clear scope, measurable outcomes, and reliable delivery.
Help Desk and Support
Help Desk and Support for it services and support buyers. Clear scope, measurable outcomes, and reliable delivery.
IT Strategy and Roadmaps
IT Strategy and Roadmaps for it services and support buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Founded
1994 (32 years)

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