TouchLogic specializes in providing automated customer contact solutions, focusing on voice, SMS, and email services that are multilingual capable. Operating out of two data centers in the Greater Toronto Area, the company has been in business since 1994 and is proudly Canadian.
Their core services include IVR payment processing, outbound SMS, email, and voice broadcast software platforms. These solutions are designed to help businesses manage customer communications efficiently, offering features like queue callback and estimated wait times to enhance customer experience.
TouchLogic serves a wide range of industries, including retail, healthcare, education, utilities, and telecommunications. With over 25 years of experience, they maintain long-standing relationships with major power, hydro, financial, and telecommunications companies in Canada.