TSA Group

Agency List Score

Perth, Western Australia, Australia

CX solutions and consulting for Australian brands

As Australia's leading CX solutions provider, TSA Group offers a comprehensive range of customer experience services, including CX technology, consulting, and contact centre outsourcing. Founded in 1997, the company has established a robust network of high-quality CX centres across Australia and the Philippines, employing over 4,000 team members. Their expertise in cloud-based customer engagement solutions is enhanced through close collaboration with AWS and Amazon Connect.

TSA Group's services encompass a wide array of offerings such as CX platforms, digital strategy, and business intelligence. They are committed to delivering innovative and effective customer engagement strategies that leverage cutting-edge technology and a deep understanding of the local market. This approach ensures that clients receive personalized and efficient service tailored to their specific needs.

With headquarters located in Western Australia and additional offices in Adelaide, Docklands, Brisbane, and Pasay City, Philippines, TSA Group is well-positioned to serve a diverse clientele. Their dedication to excellence in customer experience is evident in their strategic use of technology and their focus on fostering strong client relationships, making them a trusted partner in the industry.

YEARS IN BUSINESS

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Capabilities

About this agency on Agency List

TSA Group is listed on Agency List as part of our global directory of professional agencies. Profiles are compiled using a combination of agency-submitted information, publicly available data, and Agency List classification systems.

This page reflects the most current information available for TSA Group and may evolve as additional data is verified or updated.

Local context

TSA Group operates in Perth, Western Australia, Australia serving clients locally and beyond. Agency List organizes firms by geography to help buyers understand the distribution of agencies across regions and markets.

Data notes

Profile information is derived from agency submissions and public sources. Some attributes may be estimated and are updated over time as additional data becomes available.