AGENCY LIST

TSI Outsourcing

Los Angeles County, California, United States
Visit tsioutsourcing.com

Customer service and sales outsourcing with multilingual support

TSI Outsourcing focuses on simplifying the outsourcing process to deliver best-in-class customer experiences. With strategic locations in the US, Mexico, and Central America, they offer a seamless integration of services that ensures customers are unaware of the outsourcing process.

Their core services include customer experience management, back office support, and sales, all delivered through omnichannel solutions. TSI emphasizes the use of AI in customer service, providing human-like voice agents and 24/7 support. They also offer a unique Nearstaffing™ model, combining resources from Central America and the Baja Production Triangle™.

TSI has successfully executed projects for various industries, including a leading NFL franchise and a global health and wellness company. Their approach guarantees execution and results, as demonstrated by their ability to scale operations and meet complex regulatory requirements.

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SERVICES

Capabilities

Category

Staffing and Outsourcing

Services

What these services involve

Back Office Services
Back Office Services for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Team size
500+ people

About this agency on Agency List

TSI Outsourcing holds an Agency List Score of 66 out of 100.

That score is higher than 14% of the 36,919 agencies Agency List has assessed so far.

The Agency List Score measures how well an agency documents its work in public: named clients, quantified outcomes, and whether those outcomes are attributed to the agency rather than to the client.

It does not measure client satisfaction, price, or availability.

How the Agency List Score is measured

Assessment date

Agency List assessed TSI Outsourcing in September 2026, reading 4 pages published on tsioutsourcing.com.

The score reflects what TSI Outsourcing had published by that date; anything published since has not been read.

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