TTEC

Argentina, Brazil

CX transformation with AI and human-centric solutions

TTEC stands as a worldwide digital leader in customer experience (CX), specializing in AI-powered contact centers and customer journey orchestration. The company focuses on enhancing CX through data and analytics, leveraging advanced technology and platforms to improve customer interactions across diverse industries such as automotive, healthcare, and financial services.

The company's offerings include CX consulting and technology, intelligent fraud automation, and managed services. TTEC is known for its practical solutions like TTEC ADDI, TTEC Clarity, and TTEC Perform, which are crafted to optimize customer relationship management and ensure trust and safety.

With a workforce of over 52,000 employees operating on six continents and communicating in more than 50 languages, TTEC has a significant global presence. Founded in 1982, the company brings over 40 years of experience and collaborates with more than 25 technology partners. TTEC's dedication to CX strategy and design is reflected in its extensive patent portfolio and numerous partner of the year awards, serving over 1000 clients worldwide.

44
YEARS IN BUSINESS
8
SERVICES

Capabilities

Services

What these services involve

Business Planning and Forecasts
Business Planning and Forecasts for business consulting buyers. Clear scope, measurable outcomes, and reliable delivery.
Change Management
Change Management for business consulting buyers. Clear scope, measurable outcomes, and reliable delivery.
Go To Market Strategy
Go To Market Strategy for business consulting buyers. Clear scope, measurable outcomes, and reliable delivery.
International Expansion
International Expansion for business consulting buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Team size
500+ people
Founded
1982 (44 years)

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