UK Call Centre

Chester, Cheshire West and Chester, United Kingdom

24/7 call handling and customer support for diverse industries

UK Call Centre has been providing exceptional outsourcing solutions since 1993. With over 31 years of experience, they specialize in customer service, telecommunications, and web-based support, enhancing efficiency and strengthening customer relationships. Operating globally from their head office in Chester, they offer round-the-clock support to ensure business continuity.

Their core services include 24/7 call handling, message taking, virtual receptionist services, and helpdesk support. They cater to a wide range of industries such as healthcare, legal, education, and engineering, providing tailored solutions that meet specific business needs. UK Call Centre excels in managing complex workflows and offers disaster recovery support to maintain operations during disruptions.

Clients rely on UK Call Centre for their proactive approach and ability to seamlessly integrate with existing systems. Testimonials highlight their professionalism, flexibility, and ability to handle high-pressure situations effectively. By investing in advanced technology and maintaining a team of highly trained professionals, they ensure consistent and reliable service delivery.

33
YEARS IN BUSINESS
1
SERVICES

Capabilities

Services

What these services involve

Customer Support BPO
Customer Support BPO for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Team size
201-500 people
Founded
1993 (33 years)

About this agency on Agency List

UK Call Centre holds an Agency List Score of 73 out of 100.

That score is higher than 57% of the 36,919 agencies Agency List has assessed so far.

The Agency List Score measures how well an agency documents its work in public: named clients, quantified outcomes, and whether those outcomes are attributed to the agency rather than to the client.

It does not measure client satisfaction, price, or availability.

How the Agency List Score is measured

Assessment date

Agency List assessed UK Call Centre in September 2026, reading 4 pages published on ukcallcentre.co.uk.

The score reflects what UK Call Centre had published by that date; anything published since has not been read.

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