User Insight

User Insight is a full-service research and design firm that has been delivering results for over two decades. They specialize in providing flexible solutions to a wide variety of user experience problems, bringing together industry experts in user research, strategy, design, accessibility conformance, and innovation.

Their core services include qualitative and quantitative research, UX design, and recruiting services. User Insight customizes each project to meet specific client needs and budgets, offering services such as moderation, heuristic evaluations, user assessments, and ADA/WCAG audits. They also provide UX design services like visual design, wireframing, and prototyping, ensuring that customer feedback is integrated into the design process.

User Insight has a proven track record with notable clients such as Verizon, AT&T, and the CDC. They have conducted over 500,000 hours of user research and have expanded their expertise into various industries, including B2B, B2C, and B2E technology products. Their commitment to understanding customer behavior and preferences helps clients develop actionable designs and drive product adoption.