AGENCY LIST

Virtual Reception

Australia
Visit virtualreception.com.au

Australian-based virtual receptionists offering 24/7 call answering and diary management.

Virtual Reception provides businesses with professional call handling services through their Australian-based virtual receptionists. They offer a range of services including live answering, message taking, and diary management, ensuring businesses maintain a professional image without the overhead of in-house staff.

Their services are tailored to various industries such as medical, legal, and real estate, providing industry-specific training to their receptionists. With features like 24/7 availability, no lock-in contracts, and instant notifications, Virtual Reception helps businesses streamline their communication processes and improve customer service.

Clients can experience their services through a 7-day free trial, allowing them to assess the suitability and professionalism of the virtual receptionists. This flexibility and focus on customer satisfaction make Virtual Reception a valuable partner for businesses looking to enhance their operational efficiency.

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SERVICES

Capabilities

Category

Staffing and Outsourcing

Services

What these services involve

Back Office Services
Back Office Services for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Customer Support BPO
Customer Support BPO for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Data Entry and Annotation
Data Entry and Annotation for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Dedicated Teams
Dedicated Teams for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.

About this agency on Agency List

Virtual Reception holds an Agency List Score of 74 out of 100.

That score is higher than 59% of the 36,919 agencies Agency List has assessed so far.

The Agency List Score measures how well an agency documents its work in public: named clients, quantified outcomes, and whether those outcomes are attributed to the agency rather than to the client.

It does not measure client satisfaction, price, or availability.

How the Agency List Score is measured

Assessment date

Agency List assessed Virtual Reception in September 2026, reading 5 pages published on virtualreception.com.au.

The score reflects what Virtual Reception had published by that date; anything published since has not been read.

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