AGENCY LIST

vivaCALL

Bucharest, Romania
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Proactive call center outsourcing for B2B and B2C sales

Located in Bucharest, Romania, vivaCALL excels in B2B and B2C call center outsourcing, offering exceptional selling capabilities and superior customer service. With over 15 years of experience, the agency specializes in outbound B2B telemarketing campaigns and efficiently manages inbound customer calls. Their services are trusted by retailers and other businesses, thanks to their commitment to quality and proactive management of growth plans.

vivaCALL handles a high volume of customer interactions daily, ensuring each call is received, routed, and actioned with precision. They offer a unique business results-sharing model that aligns their success with that of their clients, providing transparency and maximizing sales efforts. Real-time reporting and ongoing training and coaching of team members further enhance their service quality.

The agency is known for its no setup fees policy and dedication to sharing results with clients. By continuously improving their processes and maintaining a customer-centric approach, vivaCALL remains a reliable partner for businesses seeking effective call center solutions. They are currently expanding their team and invite new talent to join their dynamic environment.

8
SERVICES

Capabilities

Category

Staffing and Outsourcing

Services

What these services involve

Back Office Services
Back Office Services for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Customer Support BPO
Customer Support BPO for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Data Entry and Annotation
Data Entry and Annotation for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Dedicated Teams
Dedicated Teams for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.

Local service markets

Agency details

Team size
51-200 people

How vivaCALL scores 38 on Agency List

The Agency List Score rates each listing out of 100 across four equally weighted areas. It measures the strength of the agency's listing and public signals — not the quality of its work.

Presence & Maturity

22 / 25

How complete and how recently maintained this listing is.

  • Has a detailed written overview.
  • Has a tagline summarising what the agency does.
  • 5 of the core profile fields are filled in.
  • Profile details were updated recently.
  • No founding year on record.

Relevance & Capability

9 / 25

How clearly the agency's specialism and services are classified.

  • Assigned to a primary category.
  • No individual services listed.

Credibility & Trust

7 / 25

Contactability and verification signals that show a real business.

  • Listing ownership is not yet verified.
  • A working website is on record.
  • No contact address on record.
  • A phone number is on record.
  • Location is on record.

Authority & Proof

0 / 25

Independent proof of work: reviews, published projects and awards.

  • No published reviews yet.
  • No published project work yet.
  • No awards recorded.

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Other agencies near vivaCALL

Elsewhere in Romania

About this agency on Agency List

vivaCALL is listed on Agency List as part of our global directory of professional agencies. Profiles are compiled using a combination of agency-submitted information, publicly available data, and Agency List classification systems.

This page reflects the most current information available for vivaCALL and may evolve as additional data is verified or updated.

Local context

vivaCALL operates in Bucharest, Romania serving clients locally and beyond. Agency List organizes firms by geography to help buyers understand the distribution of agencies across regions and markets.

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Data notes

Profile information is derived from agency submissions and public sources. Some attributes may be estimated and are updated over time as additional data becomes available.