Located in Bucharest, Romania, vivaCALL excels in B2B and B2C call center outsourcing, offering exceptional selling capabilities and superior customer service. With over 15 years of experience, the agency specializes in outbound B2B telemarketing campaigns and efficiently manages inbound customer calls. Their services are trusted by retailers and other businesses, thanks to their commitment to quality and proactive management of growth plans.
vivaCALL handles a high volume of customer interactions daily, ensuring each call is received, routed, and actioned with precision. They offer a unique business results-sharing model that aligns their success with that of their clients, providing transparency and maximizing sales efforts. Real-time reporting and ongoing training and coaching of team members further enhance their service quality.
The agency is known for its no setup fees policy and dedication to sharing results with clients. By continuously improving their processes and maintaining a customer-centric approach, vivaCALL remains a reliable partner for businesses seeking effective call center solutions. They are currently expanding their team and invite new talent to join their dynamic environment.