VortalSoft

Based in Somerset, NJ, VortalSoft has operated as an IT services and managed services provider since 2000, working with organizations ranging from small businesses to enterprise-level clients. The company builds on two decades of client relationships and partners with vendors including Sophos, WithSecure, Five9, and Genesys to deliver its security and contact center offerings.

Core services span managed IT and 24/7 help desk support for hardware, software, network connectivity, and user account issues, alongside on-site support for system installation, maintenance, and troubleshooting. Network and WiFi setup, infrastructure sales, design, and installation round out the connectivity side, while security audits, risk assessment, SOC and MDR services, and incident response planning address cybersecurity needs. VortalSoft also provides staff augmentation to extend client teams and scalable, cloud-based contact center solutions aimed at improving customer interaction handling. Proactive IT management includes ongoing monitoring, maintenance, updates, and backups intended to keep systems running and secure around the clock.

Leadership includes Sanjay Malhotra, who serves as CEO and CFO, and Jayesh Dave, a founder who holds the Chief Operating Officer role. Mike Lahosky serves as Senior Director of Sales Enablement and Delivery, overseeing how engagements are staffed and delivered. Together with the vendor partnerships in security and contact center technology, this leadership structure supports VortalSoft's stated aim of managing infrastructure, support, and cybersecurity needs for businesses of varying sizes rather than specializing in a single niche.