AGENCY LIST

Votacall

Norwood, Massachusetts, United States
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VoIP and Unified Communications for Business Continuity and Mobility

Votacall specializes in providing VoIP business phone systems and unified communications solutions. They focus on delivering powerful functionality without common headaches, ensuring that businesses can maintain continuity and mobility. Their services include hosted call centers, call recording, and video communication, all designed to enhance productivity and connectivity.

Votacall offers a range of tools such as AI sentiment analysis, integrations with Microsoft Teams, and mobile apps to keep businesses connected across devices. They provide 24x7 live support and handle every installation from start to finish, ensuring a seamless experience for their clients. Their approach includes assigning a designated project manager to guide clients through the setup process, ensuring satisfaction before transitioning to support.

Votacall's commitment to customer satisfaction is evident in their detailed bill reviews and support feedback mechanisms. They cater to various industries, including small businesses, nonprofits, and financial firms, offering scalable solutions that grow with their clients' needs.

8
SERVICES

Capabilities

Category

IT Services and Support

Services

What these services involve

Backup and Disaster Recovery
Backup and Disaster Recovery for it services and support buyers. Clear scope, measurable outcomes, and reliable delivery.
Endpoint and Device Management
Endpoint and Device Management for it services and support buyers. Clear scope, measurable outcomes, and reliable delivery.
Help Desk and Support
Help Desk and Support for it services and support buyers. Clear scope, measurable outcomes, and reliable delivery.
IT Strategy and Roadmaps
IT Strategy and Roadmaps for it services and support buyers. Clear scope, measurable outcomes, and reliable delivery.

About this agency on Agency List

Votacall holds an Agency List Score of 73 out of 100.

That score is higher than 31% of the 36,919 agencies Agency List has assessed so far.

The Agency List Score measures how well an agency documents its work in public: named clients, quantified outcomes, and whether those outcomes are attributed to the agency rather than to the client.

It does not measure client satisfaction, price, or availability.

How the Agency List Score is measured

Assessment date

Agency List assessed Votacall in September 2026, reading 6 pages published on votacall.com.

The score reflects what Votacall had published by that date; anything published since has not been read.

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