WCD specializes in optimizing back-office operations for organizations by transforming paper documents and inbound mail into secure, searchable digital files. They offer a range of services including document scanning, digital mailroom management, and enterprise content management. WCD also provides workflow automation and accounts payable automation to streamline repetitive processes and improve efficiency.
Their services extend to print and digital communications, offering print management services and automated document delivery. WCD supports businesses with managed back-office services, including staffing for administrative roles and print center management. They emphasize the importance of modernizing back-office functions to eliminate manual tasks, reduce delays, and improve data accuracy.
WCD has a proven track record with clients such as the University of Calgary and ATCO, showcasing their ability to deliver scalable results and maintain brand consistency. Their approach integrates design, people, data, technology, and automation into a cohesive system, ensuring that back-office teams can focus on higher-value work and deliver better experiences for staff and customers.