Windy City Call Center

Palatine, Illinois, United States

Inbound and outbound call solutions with lead generation expertise

Windy City Call Center operates as a U.S.-based call center service provider with a strong presence in Palatine, Illinois. The company is known for its professional team of over 160 agents who are trained to handle both inbound and outbound call solutions. They focus on providing call verification and lead generation services, ensuring that their clients' sales goals are met and exceeded.

The call center emphasizes a highly professional and friendly staff, with a team based in North America and Europe. Their services include warm transfers and performance-based compensation, supported by an extremely responsive and entrepreneurial management team. Windy City Call Center is committed to ongoing training and mentorship programs to maintain high standards of service.

Since its inception in 2009, Windy City Call Center has maintained an A+ rating with the Better Business Bureau. The company fosters a positive work culture, with regular company events and participation in charity activities. This dedication to quality and community involvement translates into a great experience for their clients and partners.

17
YEARS IN BUSINESS
8
SERVICES

Capabilities

Services

What these services involve

Back Office Services
Back Office Services for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Customer Support BPO
Customer Support BPO for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Data Entry and Annotation
Data Entry and Annotation for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.
Dedicated Teams
Dedicated Teams for staffing and outsourcing buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Team size
51-200 people
Founded
2009 (17 years)

Directory hubs

Browse the wider directory Windy City Call Center is listed in.