Working Solutions

Plano, Texas, United States

Virtual contact center outsourcing for scalable customer experiences

Working Solutions provides virtual contact center outsourcing services, focusing on enhancing customer experiences (CX) for businesses across various industries. With a network of over 150,000 independent contractors, they offer scalable solutions to meet the fluctuating demands of customer service, sales support, and business continuity.

Their core services include inbound call center operations, advanced CX analytics, AI-enabled solutions, and customer care. Working Solutions emphasizes flexibility and efficiency, ensuring that their agents are well-trained and acclimated to clients' needs, delivering empathetic and effective service.

Clients range from small businesses to Fortune 500 companies, with proven results such as cost reductions and improved customer satisfaction. Notable partnerships include Sylvan Learning and Intuit TurboTax, where they provide specialized support to enhance customer interactions and streamline processes.

30
YEARS IN BUSINESS
1
SERVICES

Capabilities

About this agency on Agency List

Working Solutions is listed on Agency List as part of our global directory of professional agencies. Profiles are compiled using a combination of agency-submitted information, publicly available data, and Agency List classification systems.

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Local context

Working Solutions operates in Plano, Texas, United States serving clients locally and beyond. Agency List organizes firms by geography to help buyers understand the distribution of agencies across regions and markets.

Data notes

Profile information is derived from agency submissions and public sources. Some attributes may be estimated and are updated over time as additional data becomes available.