Worksent

Middletown, Delaware, United States
•
Verified

White label NOC, SOC, and helpdesk services for MSPs

Worksent specializes in providing white label support services for Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs). Based in Kochi, India, the company offers a comprehensive suite of services including Network Operations Center (NOC), Security Operations Center (SOC), and helpdesk support. These services are designed to seamlessly integrate with clients' existing platforms, ensuring a smooth operational experience.

The company focuses on enhancing the capabilities of MSPs by offering 24/7 monitoring and support, addressing talent shortages with dedicated remote technicians, and assisting with complex IT projects. Worksent's platform-agnostic approach allows MSPs to scale their operations efficiently while maintaining high service quality. Their services are structured to help MSPs deliver faster and more cost-effective end-user support.

With ISO 27001:2022 certification and flexible month-to-month contracts, Worksent ensures security and compliance, making them a trusted partner for over 60 MSP clients. Their web services, including web design, development, SEO, and digital marketing, further assist clients in improving their digital presence. By acting as an extension of their clients' teams, Worksent helps MSPs tackle talent gaps and enhance their service offerings effectively.

8
SERVICES

Agency details

Team size
201-500 people

Awards & Recognition

Agency List award: TOP 10%, IT Services and Support, United States, 2026AGENCY LISTTOP 10%IT SERVICES AND SUPPORTUNITED STATES170 of 1791 assessed2026

Measured by Agency List

Agency List award: TOP 10%, Managed IT Services, United States, 2026AGENCY LISTTOP 10%MANAGED IT SERVICESUNITED STATES142 of 1566 assessed2026

Measured by Agency List

Agency List award: TOP 10%, Backup and Disaster Recovery, United States, 2026AGENCY LISTTOP 10%BACKUP AND DISASTER RECOVERYUNITED STATES85 of 947 assessed2026

Measured by Agency List

Agency List award: TOP 10%, Help Desk and Support, United States, 2026AGENCY LISTTOP 10%HELP DESK AND SUPPORTUNITED STATES87 of 885 assessed2026

Measured by Agency List

Agency List award: TOP 25%, Microsoft 365 Administration, United States, 2026AGENCY LISTTOP 25%MICROSOFT 365 ADMINISTRATIONUNITED STATES81 of 675 assessed2026

Measured by Agency List

Agency List award: TOP 25%, Endpoint and Device Management, United States, 2026AGENCY LISTTOP 25%ENDPOINT AND DEVICE MANAGEMENTUNITED STATES54 of 511 assessed2026

Measured by Agency List

See all 9 awards
  • TOP 25% Network and WiFi Setup · United States · 51 of 478 assessed · 2026
  • TOP 25% Vendor and License Management · United States · 47 of 437 assessed · 2026
  • TOP 25% IT Strategy and Roadmaps · United States · 46 of 418 assessed · 2026

About this agency on Agency List

Worksent holds an Agency List Score of 78 out of 100.

That score is higher than 69% of the 36,920 agencies Agency List has assessed so far.

The Agency List Score measures how well an agency documents its work in public: named clients, quantified outcomes, and whether those outcomes are attributed to the agency rather than to the client.

It does not measure client satisfaction, price, or availability.

How the Agency List Score is measured

How awards are earned

An Agency List cohort is one category or service in one country, region or city, and an award is issued only where that cohort holds enough assessed agencies to express the band being claimed.

Worksent holds 9 Agency List awards.

Its strongest is top 10% of 1791 assessed IT Services and Support agencies in United States, ranked 170, earned in 2026.

A top 10% award requires a cohort of at least 20 assessed agencies; this one holds 1791.

An award is dated by the year it was earned and does not expire, while a standing changes as the rest of the cohort changes.

Assessment date

Agency List assessed Worksent in September 2026, reading 4 pages published on worksent.com.

The score reflects what Worksent had published by that date; anything published since has not been read.

Directory hubs

Browse the wider directory Worksent is listed in.