Worksent

Middletown, Delaware, United States
Verified

White label NOC, SOC, and helpdesk services for MSPs

Worksent specializes in providing white label support services for Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs). Based in Kochi, India, the company offers a comprehensive suite of services including Network Operations Center (NOC), Security Operations Center (SOC), and helpdesk support. These services are designed to seamlessly integrate with clients' existing platforms, ensuring a smooth operational experience.

The company focuses on enhancing the capabilities of MSPs by offering 24/7 monitoring and support, addressing talent shortages with dedicated remote technicians, and assisting with complex IT projects. Worksent's platform-agnostic approach allows MSPs to scale their operations efficiently while maintaining high service quality. Their services are structured to help MSPs deliver faster and more cost-effective end-user support.

With ISO 27001:2022 certification and flexible month-to-month contracts, Worksent ensures security and compliance, making them a trusted partner for over 60 MSP clients. Their web services, including web design, development, SEO, and digital marketing, further assist clients in improving their digital presence. By acting as an extension of their clients' teams, Worksent helps MSPs tackle talent gaps and enhance their service offerings effectively.

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SERVICES

Capabilities

Services

What these services involve

Backup and Disaster Recovery
Backup and Disaster Recovery for it services and support buyers. Clear scope, measurable outcomes, and reliable delivery.
Endpoint and Device Management
Endpoint and Device Management for it services and support buyers. Clear scope, measurable outcomes, and reliable delivery.
Help Desk and Support
Help Desk and Support for it services and support buyers. Clear scope, measurable outcomes, and reliable delivery.
IT Strategy and Roadmaps
IT Strategy and Roadmaps for it services and support buyers. Clear scope, measurable outcomes, and reliable delivery.

Agency details

Team size
201-500 people

About this agency on Agency List

Worksent holds an Agency List Score of 78 out of 100.

That score is higher than 68% of the 2,203 agencies Agency List has assessed so far.

The Agency List Score measures how well an agency documents its work in public: named clients, quantified outcomes, and whether those outcomes are attributed to the agency rather than to the client.

It does not measure client satisfaction, price, or availability.

How the Agency List Score is measured

Assessment date

Agency List assessed Worksent in September 2026, reading 4 pages published on worksent.com.

The score reflects what Worksent had published by that date; anything published since has not been read.

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