XD Consulting

XD Consulting is an Auckland-based agency specializing in customer experience design. They focus on helping businesses reinvent their strategies through research, design, and go-to-market services. Their approach involves discovering what matters most to customers and aligning it with the business's unique vision and strategy.

The agency offers a range of services including strategy consulting, experience design, customer and market research, and marketing strategy. They emphasize the importance of crafting experiences that captivate, convert, and retain loyal customers. XD Consulting supports businesses in both digital and physical channels, ensuring that every interaction contributes to an exceptional customer experience.

Clients of XD Consulting benefit from their expertise in scenario mapping, strategic opportunity ideation, and marketing strategy implementation. The agency is led by Jo Harrison, who brings over 10 years of leadership experience in CX, design, and marketing. Testimonials from clients highlight the agency's ability to exceed expectations and deliver high-quality results.