xtDirect

Omaha, NE, United States

Business process outsourcing and call center solutions

xtDirect, based in Omaha, Nebraska, specializes in business process outsourcing services. Since 2001, they have been assisting enterprises across various sectors to streamline their operations. Their offerings include call center consulting, full-service call center outsourcing, and Contact Center as a Service (CCaaS).

The company provides a range of services such as unified hosted communications and mass notifications. Their CCaaS model allows businesses to outsource customer service operations, offering flexibility, scalability, and cost savings. xtDirect's solutions are designed to enhance customer experience and engagement through advanced features like real-time analytics and automated routing.

With over 16 years of experience, xtDirect has built a reputation for delivering custom outsourcing services. They focus on helping businesses improve customer satisfaction and reduce operational costs, leveraging their expertise in call center services to boost sales and optimize business processes.

25
YEARS IN BUSINESS
8
SERVICES

About this agency on Agency List

xtDirect is listed on Agency List as part of our global directory of professional agencies. Profiles are compiled using a combination of agency-submitted information, publicly available data, and Agency List classification systems.

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Local context

xtDirect operates in Omaha, NE, United States serving clients locally and beyond. Agency List organizes firms by geography to help buyers understand the distribution of agencies across regions and markets.

Data notes

Profile information is derived from agency submissions and public sources. Some attributes may be estimated and are updated over time as additional data becomes available.