Your Phones Covered provides virtual receptionist services tailored to the needs of Australian small and medium businesses. Founded in 2010, the company aims to improve customer experience by offering more than just voicemail or automated attendants. They focus on delivering a personal touch through live call answering and message transfers.
The core services include virtual reception, diary management, and call transfers, catering to industries such as medical, legal, finance, IT, and trades. Their team of trained receptionists integrates with clients' systems to manage appointments and bookings efficiently, ensuring seamless communication and customer satisfaction.
Your Phones Covered is recognized for its professional service and ability to act as an extension of their clients' teams. They offer a free trial to new clients, demonstrating their confidence in the value they provide.