Zuni

Sydney, New South Wales, Australia

Evidence-based digital strategy, customer journey research, and marketing technology advisory for organisations

A Sydney-based digital strategy consultancy, Zuni builds digital marketing strategies grounded in evidence for organisations across a broad range of sectors, including the National Breast Cancer Foundation, Sydney Opera House, Asthma Australia, Sydney Catholic Schools, Century Venues, BD, SFI Health and Zurich.

Work spans digital strategy, mapping the end-to-end customer journey, and qualitative and quantitative customer research that gives organisations a real understanding of their customers. Marketing technology advisory matches message, channel and platform, while training, mentoring and support engagements see the team work alongside a client's own staff to build capability and embed strategy.

NBCF selected Zuni through a competitive tender to define its digital capability and systems, and Sydney Opera House has engaged the firm on a multi-year programme. Asthma Australia has drawn on ongoing support across multiple workstreams, and Sydney Catholic Schools brought Zuni in to lead a discovery process. Century Venues sought a review of its data-driven marketing practices, BD has worked with the firm across multiple product divisions, and SFI Health has used it for digital marketing strategic assistance. After Zurich's acquisition of OnePath from ANZ and Macquarie Life from Macquarie Bank, Zuni supported the work of unifying processes across the combined business.

15
YEARS IN BUSINESS
1
SERVICE

Capabilities

Services

What these services involve

Marketing Automation
Automated customer journeys across email, CRM, and marketing tools.

Agency details

Team size
11-50 people
Founded
2011 (15 years)

About this agency on Agency List

Zuni holds an Agency List Score of 96 out of 100.

That score is higher than 92% of the 36,920 agencies Agency List has assessed so far.

The Agency List Score measures how well an agency documents its work in public: named clients, quantified outcomes, and whether those outcomes are attributed to the agency rather than to the client.

It does not measure client satisfaction, price, or availability.

How the Agency List Score is measured

Assessment date

Agency List assessed Zuni in September 2026, reading 9 pages published on zuni.com.au.

The score reflects what Zuni had published by that date; anything published since has not been read.

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