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Atento

Madrid, Comunidad de Madrid, Spain
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Transforming customer experience with AI and consulting solutions

Pioneering Business Transformation Outsourcing (BTO), Atento leverages over 25 years of expertise to redefine customer experience through consulting, AI, and operational excellence. The company is dedicated to transforming CX across every sector by integrating AI-driven optimization and analytic-powered insights.

Atento offers a comprehensive suite of services, including CX consulting, BPO solutions, and AI advanced insights. Their AI Agent Assist and industry-specific intelligence ensure that customer interactions are optimized and aligned with market demands. With 250,000 hours of insights, Atento provides tailored solutions for industries such as automotive, finance, healthcare, and retail.

Operating in 17 countries with over 80,000 employees and 64 customer service locations, Atento serves more than 250 clients worldwide. The company is committed to delivering impactful results and fostering human connection through transformative CX technology, ensuring that businesses can meet evolving customer expectations efficiently and effectively.

28
YEARS IN BUSINESS
1
SERVICES

Capabilities

Category

Market Research

Services

About this agency on Agency List

Atento is listed on Agency List as part of our global directory of professional agencies. Profiles are compiled using a combination of agency-submitted information, publicly available data, and Agency List classification systems.

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Local context

Atento operates in Madrid, Comunidad de Madrid, Spain serving clients locally and beyond. Agency List organizes firms by geography to help buyers understand the distribution of agencies across regions and markets.

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Profile information is derived from agency submissions and public sources. Some attributes may be estimated and are updated over time as additional data becomes available.