AGENCY LIST

Customer Journey Research Agencies

203 customer journey research agencies are listed on Agency List. 2 have been assessed on the Agency List Score; the highest-ranked is Elevate at 95.6.

Ranked · 2 assessed

Ordered by Agency List Score
#1 of 2 assessed
Elevate
96
Verified

Tailored market research solutions for strategic growth and engagement.

Brand TrackingCompetitive and Category AnalysisCustomer Journey Research
View profile
#2 of 2 assessed
Roots Analysis
65
Verified

Market research and strategic intelligence for life sciences and technology

Brand TrackingCompetitive and Category AnalysisCustomer Journey Research
View profile

Also listed · 201 not yet assessed

Listed agencies queued for assessment. Alphabetical.
2020 CompaniesView profile →2060 DigitalView profile →247GRADView profile →2M ResearchView profile →9xbView profile →Akendi USAView profile →Alert MarketingView profile →AloricaView profile →AtentoView profile →B2B InternationalView profile →Barlow Research AssociatesView profile →BarrelView profile →BeatfreeksView profile →Become A ThinkerView profile →Blue Cow MarketingView profile →BlueSky CommerceView profile →Boomm B2B MarketingView profile →Brand GeneticsView profile →Brand IgniteView profile →BrandOutlookView profile →Brilliant ExperienceView profile →BtraxView profile →Business Plans HawaiiView profile →Callosum 2025View profile →
53 more listed here are not shown on this page.

About this ranking

What this page ranks

This page ranks the 2 customer journey research agencies on Agency List that have been assessed on the Agency List Score, out of 203 listed.

The score measures how well an agency documents its own work in public — named clients, quantified outcomes, and whether those outcomes are attributed to the agency rather than described as the client's own results. It does not measure client satisfaction, price, or availability.

Cohorts and awards

Agencies are compared within a cohort — here, Customer Journey Research. A cohort must be large enough to express the band being awarded: at least 8 assessed agencies for a top 25% award, 20 for top 10%, 40 for top 5%, and 300 for top 1%. This one holds 2, so no award can be issued here.

The 201 customer journey research agencies not yet assessed are listed on this page but not ranked.

Read the full methodology

Paid placement

Partner agencies can buy a labelled placement block above the ranking on this page. It is always marked as paid and is never mixed into the ranked list.

Placement is paid; it does not affect the ranking, cohort membership, or any agency's score. Ranking position, cohort membership and the score itself are not for sale.

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Parent categories

Market Research

Questions

How many customer journey research agencies are listed on Agency List?
203 are listed on Agency List. 2 of them have been assessed on the Agency List Score.
Which customer journey research agency on Agency List is ranked highest?
Elevate, with an Agency List Score of 95.6, ranks #1 of 2 assessed agencies in Customer Journey Research.
Why are 201 customer journey research agencies listed here but not ranked?
201 of the 203 listed have not yet been assessed on the Agency List Score. They each have a profile and are listed below the ranking, alphabetically, rather than being hidden or mixed into it.
How is the ranking determined?
By Agency List Score, within the Customer Journey Research cohort of 2 assessed agencies. The score is computed from evidence published on each agency's own website: named clients, quantified outcomes, and whether the outcome is attributed to the agency. Paid placement does not affect it.